Friday, December 6, 2013
Joy of Opening the Kiln
A few weeks ago, the kiln had a problem. The wires in the control panel caught on fire. The smell lasted for quite awhile. I contacted the company I bought the kiln from and they referred me to the manufacturer. I called them and they were closed early on Friday. This was about 4:30 on Friday and the next week was a holiday craft show. The kiln was about two weeks out of warranty. I mailed the part and waited to find out what the problem was. I called the company. It had only happened once before and was a problem with the part itself. They sent me a new one at no charge. It arrived a few days later. And the kiln has been working very well since then. A special thank you to Jen-Ken and the Delphi Glass. They have fantastic customer service folks.
I opened the kiln this morning after it had cooled down to about 70 degrees. Inside was the bird of peace flying against a blue sky background. It is the joy of working with Bullseye 90 glass, what an incredible art glass. Peace is ready for the Holiday Open Studio on Sunday.